Customer Focused Service Advisor - Bathurst
Bathurst, Full Time, Automotive
Please Quote Reference Number 76041
  • High standards of customer service and attention to detail
  • Automotive industry experience highly regarded
  • We are expanding our Service Team - Join us at Bathurst Motors

  • Bathurst Motors belongs to the Autopact Group, one of the largest automotive groups in Australia, offering great career potential.

    We're currently looking for a Customer Service STAR to join our team as a Service Advisor.

    While previous experience in a similar role would be an advantage, we are also keen to speak to candidates with a background in Customer Service within other industries.

    As the link between our clients and our technical team, your dedication to providing the very best knowledge and advice, and your commitment to the highest standard of customer service, is the most important facet in this role.

    To be considered for this role, you must be able to demonstrate:
    • Superior communication skills, both written and verbal
    • Passion and dedication to the customer experience
    • Drive to achieve results
    • A high level of personal presentation and professionalism
    • Excellent organisational skills
    • Confident computer skills
    In this role, you'll be responsible for:
    • Communicating with customers regarding repairs and service work
    • Communicating with dealership staff effectively to have repairs and service work complete correctly and on time
    • Meeting KPI's set by Senior Management
    • Action planning
    • Invoicing
    • Delivering total and complete customer satisfaction in every dealing with customers
    This is a full time role working 8:00am to 5:30pm Monday to Friday.

    An attractive remuneration package including performance based incentives will be offered to the successful candidate as well as full training and support.

    If you think you have the drive and experience we're looking for, APPLY NOW and fill in the online application form.

    Please Quote Reference Number 76041

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Do you have a current Australian drivers licence?

    Yes

    No

    (Q3) How many years experience do you have in a customer service role?

    (Q4) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q5) Do you have any Automotive industry experience? (Please Answer: YES or NO)

    (Q6) Why are you the ideal candidate for this role?

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