Level 3 IT Support Technician
Orange, Full Time, IT Jobs
Please Quote Reference Number 77137
  • Experienced Level 3 IT Support Technician
  • 5-7 years experience in an IT Infrastructure environment
  • Join Autopact | Role based in Orange, NSW

  • Are you an experienced IT Support Technician looking for a career change?  

    Autopact Pty Ltd are a large automotive group with over 1400 employees and dealerships across Queensland, New South Wales and Victoria.

    We are looking for a Level 3 IT Support Technician to join our team. If successful you will be required to work from one of our dealerships, located in Orange, NSW.

    We are looking for someone who has a can-do attitude, is trustworthy and fun. Work alongside a dynamic, cross-functional team supporting sites across a large geographical space, covering a variety of vendors and devices. 

    Key Responsibilities:
    • Network infrastructure and troubleshooting.
    • Conduct incident analysis and problem resolution management.
    • Local on-site support for hardware replacement or as required.
    • Provide escalated technical support relating to complex issues such as DNS, IP addressing, VLANs and other.
    • Planning, deploying and maintaining systems (data centre and LAN infrastructures including Firewalls/UTMs, routers, switches, and other network equipment).
    • Drive network growth planning and capacity management (including IP address space monitoring & link utilisation checks).
    • Analyse environments and make proactive recommendations to improve efficiency, operational control mechanisms, processes, performance and/or reduce business cost.
    • Produce, maintain and adhere infrastructure documentation.
    The successful applicant will have skills in the following area:
    • Enterprise Networking (Firewalls/UTMs, routers, switches, Wi-Fi access points)
    • Security best practices (Anti-virus, SSL & Patch management)
    • MS Server roles
    • MS Office 365, active directory & desktop support
    • Automation, PowerShell and batch scripting
    • Experience with 3CX is desired
    Key Attributes:
    • 5-7 years prior experience in an IT Infrastructure environment.
    • Hands-on experience in enterprise networking technologies such as Firewalls/UTMs, routers, switches, Vlans, VPN, MS Server, Wi-Fi, SIP and virtualised data centres.
    • Strong communication skills and the ability to work autonomously.
    • Time management skills.
    • Eye for detail.
    • Current driver's license
    If you think you have the experience and skills we're looking for, APPLY NOW and fill in the online application form.

    Please Quote Reference Number 77137

    Please Complete the Details in our Form Below

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Do you have experience in a 3rd Level ICT role? (Please answer: YES or NO)

    (Q3) How many years experience do you have in the IT industry?

    (Q4) With reference to your relevant experience, what makes you the ideal candidate for this role?

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