Automotive Service Advisor
Mornington, Full Time, Automotive
Please Quote Reference Number 81443
  • Experienced Automotive Service Advisor / Consultant
  • Salary + Commission + Car - Negotiable Depending on Exp.
  • Rewarding role with Mornington Mitsubishi and Isuzu UTE

  • Mornington Mitsubishi & Isuzu UTE is a family owned and operated business serving the Mornington Peninsula for over 12 years, and achieving excellence in all areas of our operations.

    We're currently looking for an experienced Service Advisor / Consultant to join our team.

    Our Service Department is built on exceptional customer service, ensuring long term relationships are built and maintained with all customers, so we're looking for someone with fantastic interpersonal skills and a commitment to maintaining our great reputation.

    You'll be responsible for:
    • Providing Technical Assistance to Both Customers and Workshop Technicians
    • Developing and maintaining positive relations with both customers and vehicle manufacturers
    • Building & developing new Service Sales opportunities
    • Costing and invoicing of customer repair orders
    • Processing Service Claims/Warranty claims once customer Repair orders are completed
    Our ideal candidate will have experience in a franchised dealership as a Service Advisor. However, someone looking to step up off the tools into a new career will also be considered.

    Valuable skills and attributes include:
    • Outstanding customer service standards
    • The ability to communicate with internal and external stakeholders at all levels
    • A keen eye for detail
    • The ability to work in a team and unsupervised
    • A full clean drivers licence with no restrictions
    • A friendly team-player attitude
    • Ability to achieve manufacturer KPI's and internal financial targets
    • Reliability and an honest work ethic
    • Competent IT skills, proficient with Outlook and Microsoft Office
    • Experience working with AutoIT DMS system preferred
    This is a full time role working Monday - Friday 7:30am - 5:30pm and Saturdays on a roster basis 8am to 12pm.
    When you join our trusted team you will benefit from competitive remuneration (aligned with experience), a company vehicle, ongoing training, and a supportive team culture.

    If you think you have the right experience and attitude to join our team, please APPLY NOW through our online application form with a current CV and cover letter outlining your relevant skills and experience.

    Please Quote Reference Number 81443