Service Advisor / Trainee
Nedlands, Full Time, Automotive
Please Quote Reference Number 81524
  • Previous automotive service advising exp. highly regarded
  • Regular training and development opportunities
  • Multi-Award winning dealership - Great central location

  • Are you looking for Career Progression or just a Change of Environment?

    Look no further!

    City Toyota is looking for a Service Advisor to join our growing team in Nedlands.

    We're a multi-award-winning dealership who are also part of the Sci-Fleet Group, which has been operating in the motor industry for over 40 years and has grown to encompass numerous automotive franchises across the country including multiple high performing Toyota dealerships.

    What skills and experience do you need?:
    • Previous experience in a Guest/Customer service role.
    • Service Advising experience will be highly regarded.
    • A team player mentality.
    • Skillset required to work within a fast-paced environment and work well under pressure, whilst still providing a high level of customer service and meeting deadlines.
    • Exceptional phone etiquette with the ability to communicate with a diverse range of guests.
    • Strong problem-solving abilities.
    • Excellent time management skills and attention to detail.
    • Ability to deal with guest concerns within the principals of The Toyota Way.
    • General Automotive knowledge is an advantage but not essential.
    What will the daily duties include?:
    • Meeting and greeting our guests.
    • Working closely with the Workshop Controller to manage our guest's vehicle through the workshop, ensuring vehicle service and repairs are completed on time and to high satisfaction of our guests.
    • Managing service enquiries via telephone and online bookings.
    • Navigating individual targets.
    • Entering and managing workshop appointments.
    • Checking and updating guest's information to ensure accurate data is upheld.
    • Maintaining a strong understanding of the Toyota brand and products.
    Why join the City Toyota team?:
    • Competitive remuneration package.
    • Fantastic central location - A short walk from a range of great cafes and restaurants.
    • Fantastic team environment within a dynamic dealership.
    • Regular online training and onsite at Toyota WA.
    • Opportunities for career development with performance bonus structures in place.
    • A supportive and friendly work environment, within a proven "team first" attitude.
    All applications will be held strictly confidential.

    APPLY NOW and fill in the online application form.

    Please Quote Reference Number 81524