Service Concierge / Administrator
Ringwood, Full Time, Automotive
Please Quote Reference Number 83436
  • Bright and bubbly Customer Service STAR!
  • Enjoy variety in this frontline role within our Service dept.
  • Join the team at Etheridge Ford in Ringwood

  • Etheridge Ford Group is a Family owned and operated, dedicated Ford Dealer in Melbourne since 1983. For the last 30 years we have been committed to delivering a high level of Customer Satisfaction and Service. Etheridge Ford are currently one of only three Ford Dealers in Australia to receive the Ford Gold Master award for excellence in Sales and Vehicle Servicing, an award which we are extremely proud of.

    We're currently looking for a Service Concierge / Administrator to join our expanding team in Ringwood.

    Located within our service reception, this position will be responsible for:
    • Welcoming customers to our dealership
    • Answering phones and making bookings
    • Handover of vehicles to customers once servicing has been completed
    • Collating paperwork for Workshop Control and other various duties as required
    Your skills and experience in the following areas will be highly valued:
    • Previous customer service experience
    • A high level of personal presentation and grooming
    • Exceptional professionalism and communication skills - both verbal and written
    • A high level of organisational skills - the ability to prioritise and multi-task
    • A clean valid Manual driver's licence
    • Any mechanical knowledge will be highly regarded but is not essential
    You will need to enjoy working with customers and have a great work discipline with the drive to work hard and achieve success in this exciting role.

    This is a great opportunity to take advantage of. If you think you are the ideal applicant APPLY NOW through our online application form.

    Please Quote Reference Number 83436

    Please Complete the Details in our Form Below

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Do you have a current Australian drivers licence?

    Yes

    No

    (Q3) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q4) How many years experience do you have in a customer service role?

    (Q5) What is your salary expectation coming into this role?

    (Q6) What is your residential suburb and postcode?

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