Automotive Service Advisor
Penrith, Full Time, Automotive
Please Quote Reference Number 11576
  • Attractive Package - $100,000 + Super
  • Previous experience preferred
  • With EAP, Salary Sacrifice Options, plus many more extras

  • Nepean Motor Group have sought after positions for those with high energy that have passion for motor vehicles and a great empathy to help our customers

    We do not want to paint a perfect picture - it's a tough environment at times but really satisfying at the end of the day, with a great team comradery, support and an awesome remuneration package.
     
    Some of the functions of a Service Advisor include:
    • Booking clients in for service or repairs
    • Interfacing with the technicians to establish the extent of work required and our parts team
    • Prepare pricing estimates of service repair orders
    • Communicating with customers to explain the work involved, gain their approval to proceed and provide regular updates on the progress of their vehicles
    • Dealing with Service Warranty Claims
    • Working through paperwork to ensure we are complying with Manufacturer Procedures
    • Working closely with the Service Manager and the Workshop Foreman to ensure all jobs are completed in a timely manner
    • Working through customer concerns
    • Banking and some basic administration duties
    To be considered for this role, the following skills and attributes are required:
    • Previous experience in a similar role within an automotive dealership would be an advantage however we're also open to Trainee Service Advisors
    • European brand experience is desirable
    • Sound English communication skills - written and verbal
    • Initiative and a hard working attitude
    • The ability to work unsupervised
    • Professionalism and high standards of personal presentation
    • A friendly and approachable personality
    • Ability to be part of a team!
    We offer great benefits and rewards:
    • Company Car & Fuel Allowance for experienced applicants
    • Strong Commission Structure - uncapped
    • Company uniforms
    • Ongoing support & training (inhouse & Manufacturer Training)
    • A supportive and encouraging work environment
    This is a fantastic opportunity to join a leading service centre in West Sydney. Saturday work is required on a rostered basis.
     
    Please Note: Preference will be given to those who live within the local and surrounding area. Previous applicants need not apply.

    Candidates MUST hold Australian Citizenship / Residency & a current Australian drivers licence. Those who require sponsorship or visas will not be considered in this instance.

    If you think you have the experience and confidence to join our team, APPLY NOW.

    Previous applicants need not apply

    Please Quote Reference Number 11576

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Do you have a current Australian drivers licence?



    (Q3) How many years experience do you have in a Service Advisor role?

    (Q4) How would you rate your English language skills?




    (Q5) Do you have previous experience in the automotive industry?



    (Q6) Why are you the ideal candidate for this role?

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