Customer Service Specialist
Penrith
Please Quote Reference Number 12314
  • Customer service experience essential
  • Genuine desire to help people and solve problems
  • Join one of Western Sydney’s busiest automotive dealerships!

  • Are you a multitasking master with a passion for people and a flair for organisation? Ready to shift your career into high gear? Then we want YOU to join our high-performing, fast-paced team!

    We're one of Western Sydney's busiest and most dynamic automotive dealerships, proudly representing 6 leading brands and operating a massive used car yard. Business is booming, and we're on the lookout for a Customer Service Superstar to help us keep our customers smiling and our operations running smoothly.

    What You'll Be Doing:
    • Answering a high volume of inbound calls with professionalism and care
    • Managing multiple email inboxes and responding promptly to customer inquiries
    • Multitasking across various platforms and systems in a fast-paced environment
    • Working closely with our Service Department to coordinate bookings and ensure a smooth daily schedule
    • Handling service scheduling and assisting in maintaining efficient workshop operations
    • Providing exceptional customer service from first contact to follow-up
    What You'll Bring:
    • Previous customer service experience (automotive experience is a bonus, but not essential!)
    • Strong computer skills and confidence navigating multiple systems
    • Excellent communication and organisational skills
    • A positive, team-first attitude and the ability to stay calm under pressure
    • A genuine desire to help people and solve problems
    What We Offer:
    • A supportive, energetic team that feels like family
    • A dynamic and fast-paced work environment
    • The opportunity to work with some of the most exciting automotive brands in the industry
    • Competitive salary and performance-based incentives
    • Stability and recognition in one of Western Sydney's most successful dealerships
    Why Join Us?
    At Nepean Motor Group, we treat every customer like family - and we're looking for someone who shares that same commitment to care and quality. You'll play a key role in helping customers make Nepean Motor Group, Your Choice!

    If you're ready to accelerate your career and be part of something big, APPLY NOW and become a key player in our customer service team!

    Please note: Previous applicants need not apply.

    Please Quote Reference Number 12314

    Please Complete the Details in our Form Below

    (.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size)








    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Do you have a current Australian drivers licence?



    (Q3) How many years experience do you have in a customer service role?

    (Q4) What is your salary expectation?

    (Q5) Do you have any Automotive industry experience?



    (Q6) Why are you the ideal candidate for this role?

    Check for Confirmation HERE after you click SEND