| Hurstville, Full Time, Automotive |
| Please Quote Reference Number 12439 |
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Help to deliver top-tier service to our valued customers
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Ongoing training, career development, and support
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Stable dealership with long-term staff and loyal clients
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Are you ready to take the next step in your automotive or customer service career?
At Fergusons Toyota, we're on the lookout for a professional, customer-focused, and experienced Service Advisor to join our dynamic Service Department.
This is more than just a job - it's an opportunity to be part of a team where loyalty runs deep and people stay for the long haul. With a strong history in the community and a loyal customer base, we offer a workplace where your skills are valued and your growth is supported.
As a key point of contact for our valued customers, you'll play an essential role in ensuring a smooth and positive service experience. Working closely with our Service Manager and team, your responsibilities will include:- Welcoming customers and managing service bookings
- Writing up repair orders accurately and efficiently
- Keeping customers updated on the status of their vehicles
- Estimating job costs and timeframes
- Liaising with the Workshop Controller to meet deadlines
- Seeking authorisation for additional work when required
- Handling customer concerns with professionalism and care
While any previous automotive dealership / service advising experience will be highly regarded, it is not essential. However, to be considered for this opportunity, you will need to demonstrate:- A passion for customer service and a drive to succeed
- Excellent communication and organisational skills
- A team player with a can-do attitude and attention to detail
- Ability to multi-task and manage time effectively
- A valid manual driver's licence
Bilingual fluency in Mandarin and Cantonese would be a strong advantage.
We're proud of our reputation. Not just with customers, but with our team. Many of our employees have been with us for years, a true reflection of the positive workplace culture we've built.
As part of our team, you will enjoy:- A role with the #1 automotive brand in Australia
- The chance to work with a well-established business known for its strong ties to the community
- Ongoing training, development, and support to help you grow
- A friendly, supportive team environment where your contributions are recognised
- Opportunities for career progression
- Access to Employee Assistance Program (EAP) services
If you've got the experience, energy, and enthusiasm to be part of something great, we'd love to hear from you. APPLY NOW through our online application form.
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| Please Quote Reference Number 12439 |
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