| Slacks Creek, Full Time, Healthcare & Medical |
Vacancy Listing Dates 8/07/2025 to 5/08/2025
Please Quote Reference Number 12700 |
| Slacks Creek 4127, QLD Australia |
| Salary: $77,000 - $80,000 |
| Full time / 38 hours per week |
About Us:
Truesupport Disability Care Pty Ltd is an NDIS provider dedicated to empowering individuals with disabilities through compassionate, person-centered support. We offer tailored services - including mentoring, community access, and capacity-building - designed to help clients build confidence, independence, and essential life skills. From initial consultation to mentor matching and regular plan reviews, our structured approach ensures responsive, high-quality care aligned with each participant's NDIS goals.
Backed by a passionate, culturally diverse team, we foster a supportive environment where every voice is heard, and every choice is respected. At Truesupport, we believe that with the right support, everyone has the potential to thrive. Our commitment to professional excellence, cultural sensitivity, and genuine collaboration drives us to make a lasting difference in the lives of the people we serve.
Position Overview:
We are excited to announce an opening for a Residential Care Officer who will work at Truesupport Disability Care Pty Ltd. As a Resident Care Officer, you will be responsible for overseeing the day-to-day operations of a Supported Independent Living (SIL) houses, ensuring participants receive high-quality, person-centered care. This role combines hands-on support with leadership responsibilities, contributing to a safe, empowering, and well-managed home environment.
You will play a key role in fostering a safe, empowering, and inclusive environment for participants - many of whom live with complex mental health conditions such as schizophrenia, depression, PTSD, and dementia
Tasks & responsibilities
Participant Support & Wellbeing:- Provide high-quality, individualized care and supervision to participants with disabilities
- Assess participant needs and assist in planning and accessing appropriate health, welfare, and community supports
- Monitor and document changes in participants' physical and mental health, and report concerns promptly
- Conduct interviews and assessments to evaluate participants' well-being and understand their specific challenges
- Collaborate with families and allied health professionals to develop and implement tailored care plans
- Support families by providing education, guidance, and emotional support
- Foster connections with welfare agencies, community organizations, and service providers to enhance access to supports
- Refer participants to external agencies when additional help is needed.
Staff Management & Leadership:- Work Monday to Friday across day, afternoon, or night shifts depending on roster needs
- Create and manage weekly rosters to ensure adequate staffing and continuity of care
- Supervise and support house staff, including onboarding, induction, and ongoing training
- Guide support workers on the welfare needs of participants and ensure best practices are followed
- Participate in staff development reviews and contribute to a culture of continuous improvement
- Assist the Operations Manager in recruiting and selecting the right support staff for the SIL team
- Lead monthly team meetings using Microsoft Teams and PowerPoint to communicate updates, review participant progress, and align staff on goals.
- Provide clear, professional communication across all channels to ensure smooth coordination between staff, families, and external stakeholder
Operations & Compliance:- Maintain accurate records of medical and allied health appointments, ensuring none are missed
- Ensure the home is kept to a high standard of cleanliness, hygiene, and safety at all times
- Conduct regular risk assessments and implement appropriate safety measures
- Provide regular updates to the Operations Manager regarding participant health, activities, and appointments
- Monitor and report on participant progress toward NDIS goals
- Abide by all organizational policies, procedures, and NDIS Practice Standards
- Participate in relevant training and development courses to maintain professional knowledge
Qualifications and Experience:- Diploma or higher in the relevant field.
- One year of relevant experience.
- Experience supporting individuals with mental health conditions such as schizophrenia, depression, PTSD, and dementia
- Current First Aid and CPR certification.
- NDIS Worker Screening Check and Working with Children Check (Blue Card)
- Valid Australian driver's licence and reliable transport
- Experience in SIL or residential disability care settings
- Familiarity with rostering systems and staff supervision
- Completion of the NDIS Worker Orientation Module
Skills:- Strong communication skills.
- Proactive and passionate about supporting people with disability
- Team player
- Ability to work with minimal supervision
- Proficiency in Microsoft Office Suite (Excel, Teams, PowerPoint)
- Understanding of person-centered, trauma-informed, and culturally responsive care
Benefits & Remuneration:- Salary commensurate with experience. $77,000 - $80,000 plus guaranteed superannuation.
- Continue to learn and gain experience.
- Work with an enthusiastic and hardworking team
Apply through our online application form.
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| Please Quote Reference Number 12700 |
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