Body & Paint Service Advisor
Atherton, Full Time, Automotive
Please Quote Reference Number 13469
  • On the job training available
  • Competitive Remuneration Package!
  • Join a supportive, customer-focused team in the automotive industry

  • John Cole Toyota is seeking a motivated and organised Body & Paint Service Advisor to join our team.

    This role is the first point of contact for customers and insurance agents and plays a vital part in keeping the Body & Paint department running smoothly.

    Key Responsibilities:
    • Provide front-of-house reception and customer service for Body & Paint clients
    • Manage bookings and workshop scheduling to ensure efficient workflow
    • Prepare accurate quotes for repairs using Toyota systems (iBody and Estimage)
    • Liaise with insurance companies and agents to coordinate approvals and claims
    • Prepare and issue invoices in a timely and accurate manner
    • Support the Body & Paint Manager in overseeing day-to-day workshop operations
    • Maintain a high standard of communication and professionalism with customers, insurers, and staff
    About You:
    • Previous experience in an automotive, repair, or insurance-related office environment preferred
    • Strong organisational skills with the ability to manage multiple tasks and deadlines
    • Excellent communication and customer service abilities
    • Confident with computer systems and keen to learn Toyota platforms (iBody & Estimage)
    • Must hold a valid driver's licence
    • Proactive, reliable, and able to work well within a team
    Role Details & Benefits:
    • Monday to Friday - no weekend work
    • 38 hours per week
    • Competitive remuneration with bonus structure in place
    • Ongoing training and support to succeed in your role
    • The opportunity to be part of a respected local business with strong community values
    If you're ready to take on a rewarding role where no two days are the same, APPLY NOW with your CV and cover letter.


    Please Quote Reference Number 13469

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Do you have a current Australian drivers licence?



    (Q3) Do you have experience in an automotive, repair, or insurance-related office environment?



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    (Q5) What is your salary expectation?

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