| Darwin City, Full Time, Hospitality |
Vacancy Listing Dates 12/11/2025 to 10/12/2025
Please Quote Reference Number 14081 |
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Various housekeeping, front desk and management positions available
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Join the Ramada Suites by Wyndham Zen Quarter Darwin team
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Ramada Suites by Wyndham Zen Quarter Darwin are currently looking to fill the following full time vacancies (minimum annual salaries per annum apply):- Housekeeping Supervisor ($70,000)
- Operations Supervisor ($73,000)
- Housekeeping Manager ($77,500)
- Commercial Cleaner / Housekeeper ($67,000)
- Hotel Service Manager / Reception Shift Supervisor ($73,000)
- Receptionist ($70,000)
For all roles, applicants must demonstrate at least 2 years' of experience in the position they're applying for.
The Housekeeping Supervisor duties include:- Allocate and supervise housekeeping tasks to ensure high cleanliness standards.
- Monitor task progress and update records in the RMS system.
- Train and support new housekeeping staff to meet service expectations.
- Inspect rooms and report issues or incomplete work to management.
- Manage inventory and ordering of cleaning supplies and equipment.
- Handle and resolve housekeeping-related complaints promptly.
- Perform cleaning duties when required and complete end-of-day reporting.
Operations Supervisor duties include:- Oversee stock control for linen, cleaning supplies, and equipment.
- Maintain organised storage areas, trolleys, and laundry facilities.
- Ensure correct use, handling, and labelling of cleaning chemicals.
- Supervise and train staff in laundry operations and housekeeping standards.
- Monitor processes and implement improvements to enhance efficiency.
- Coordinate with other departments to maintain high service and quality standards.
- Support operational needs across departments as required.
Housekeeping Manager duties include:- Assign and supervise housekeeping tasks to ensure high standards of cleanliness.
- Monitor task progress in the RMS system and maintain daily productivity reports.
- Manage staff rosters, timesheets, and assist with recruitment and performance reviews.
- Order and maintain housekeeping supplies and equipment.
- Address and resolve housekeeping-related complaints promptly.
- Support the team by performing cleaning duties when required.
- Attend daily management meetings and communicate effectively with other departments.
- Coordinate with reception, maintenance, and management to meet guest and operational needs.
Commercial Cleaner / Housekeeper duties include:- Carry out cleaning and housekeeping duties to a high standard using correct tools and chemicals.
- Perform laundry tasks including washing, drying, and folding.
- Restock room supplies and ensure guest areas are clean and well presented.
- Log tasks, start and completion times accurately in the designated system.
- Label and hand in lost property following company procedures.
- Report maintenance issues or concerns to supervisors promptly.
Hotel Service Manager / Reception Shift Supervisor duties include:- Supervise, train, and support reception staff to ensure consistent, high-quality service.
- Coordinate with all departments to deliver a seamless guest experience.
- Oversee front desk operations including guest check-ins, check-outs, and billing accuracy.
- Handle and resolve guest complaints promptly, reporting key issues to management.
- Maintain reception presentation, cleanliness, and professional appearance standards.
- Manage room bookings, reservations, and daily reporting efficiently.
- Stay informed on room rates, promotions, and service offerings.
- Drive revenue growth through upselling, late checkouts, and room extensions.
- Communicate clearly and professionally with guests and staff across all channels.
- Ensure service standards are met and operational procedures followed.
Receptionist duties include:- Welcome and assist guests, ensuring a friendly and professional front-of-house experience.
- Manage check-ins, check-outs, reservations, and guest billing with accuracy and efficiency.
- Handle guest enquiries, issues, and complaints promptly to maintain excellent service standards.
- Keep the reception area clean, organised, and presentable at all times.
- Maintain up-to-date knowledge of room rates, promotions, and hotel services.
- Record and report maintenance or housekeeping issues as needed.
- Support revenue growth through upselling, late checkouts, and room extensions.
- Complete daily reports and administrative tasks accurately and on time.
- Communicate effectively with guests and team members in person, by phone, and via email.
Apply now through our online application form.
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| Please Quote Reference Number 14081 |
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