IT Desktop Support Technician
Springwood, Full Time, IT Jobs
Please Quote Reference Number 15218
  • A great opportunity for aspiring IT professionals
  • Dynamic and supportive team environment
  • Join the Q Automotive team in Springwood

  • We are seeking an IT Desktop Support Technician to join our team and provide essential day-to-day support across our infrastructure and applications. The ideal candidate will play a role in ensuring the smooth operation of our IT systems, liaising with staff across multiple locations, and overseeing desktop and mobile device support.

    This is a full-time role based at our Springwood office, offering the opportunity to work in a dynamic and supportive team environment.

    Key Responsibilities:
    • Google Workspace Enterprise Support: Assist staff with related queries with email & other functionality.
    • Hardware & Software Maintenance: Support and maintain desktop hardware, operating systems, and applications.
    • Hardware & network security: identify and report any security related issues, maintain security software on company devices.
    • Collaboration with Suppliers: Work closely with external suppliers and contractors for technical support.
    • Staff Support: Build strong relationships with internal staff to understand and address their IT needs.
    Key Requirements:
    • Excellent attention to detail and problem-solving skills.
    • Strong communication skills, with the ability to interact effectively with both technical and non-technical staff.
    • Ability to work collaboratively in a team environment and support a variety of IT systems and functions.
    • Travel between group sites in Queensland, New South Wales & Victoria when required.
    • Some out of hours work may be required from time to time.
    Additional Skills (Desirable or willing to learn):
    • Datacentre access procedures.
    • Experience in virtualization (VMware or similar platforms).
    • Microsoft terminal services/RDS administration.
    • Ubiquiti Unifi network experience.
    • Knowledge of IT security best practices.
    • Ability to manage and prioritize multiple tasks effectively.
    If you're passionate about IT support and thrive in a fast-paced, varied role, we'd love to hear from you!

    How to Apply:

    Please submit your resume and a brief cover letter outlining your relevant experience.


    Please Quote Reference Number 15218

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Have you completed a relevant IT qualification?

    (Q3) How many years experience do you have in an IT Desktop Support Technician role?

    (Q4) Are you available to travel between group sites in Queensland, New South Wales & Victoria when required?



    (Q5) What is your salary expectation?

    (Q6) Why do you believe you are an ideal candidate for this opportunity?

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