| Coolalinga, Darwin NT, Full Time, Hospitality |
Vacancy Listing Dates 3/03/2026 to 31/03/2026
Please Quote Reference Number 15614 |
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Skilled Duty Manager wanted
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Full time role | 38 hours per week
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Join the team at Coolalinga Tavern
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At Coolalinga Tavern, we are seeking a professional and motivated Duty Manager with experience in hospitality management, preferably within hotels, motels, or similar venues. The role requires strong customer service skills, the ability to lead a team during shifts, and experience in front office and operational management. The ideal candidate will be comfortable working in a fast-paced environment, handling guest enquiries and issues, and ensuring compliance with Australian workplace health, safety, and licensing standards.
Duties and Responsibilities:- Hold, or be willing to obtain, a current NT Gaming Machine Manager's Licence and maintain a current Responsible Service of Alcohol (RSA) certification, ensuring full compliance with all relevant gaming, liquor, and hospitality legislation.
- Oversee all day-to-day operations of the venue, ensuring smooth, efficient, and high-quality service across all departments, including front office, housekeeping, food and beverage, gaming, and events/functions.
- Implement, monitor, and enforce company policies, procedures, and operational standards, ensuring compliance across the business.
- Provide hands-on leadership and supervision of staff, fostering a professional, accountable, and high-performing work culture.
- Inform staff of required operational resources and supplies to support smooth venue operations and maintain service standards.
- Financial oversight: prepare, monitor, and control budgets, manage revenue and expenditure, and ensure profitability targets are met.
- Purchasing and stock control: oversee procurement of goods and supplies, monitor stock levels, and implement cost-effective inventory management.
- Assist with guest bookings and prepare tables and seating arrangements to support smooth bar and function operations and enhance the customer experience.
- Identify and report safety hazards and risks to the Venue Manager to help maintain a safe work environment and support compliance with workplace health and safety requirements.
- Customer satisfaction and service outcomes: monitor guest feedback, resolve complaints, and implement continuous improvement initiatives to enhance service quality.
- Apply strong attention to detail, time management, and effective communication in all operational, supervisory, and managerial duties.
- Support staff development through training, mentoring, and performance management, promoting professional growth and maintaining a culture of excellence.
Essential Requirements:- Minimum of 1-3 years' experience in a hospitality environment (hotel, motel, pub or similar venue)
- Previous supervisory or duty management experience (preferred)
- Gaming and TAB experience (preferred but not essential)
- Happy, energetic and professional personality with strong interpersonal skills
- Positive "can do" attitude and proactive problem-solving ability
- Reliable and punctual with strong organisational skills
- Ability to work flexible hours including days, nights, weekends and public holidays
- High level of personal presentation and professionalism
In joining us, you'll benefit from:- Competitive salary package between $75,000 - $80,000
- Ongoing, stable employment with a reputable hotel or motel group
- Supportive and professional team environment
- Opportunity to develop leadership skills and advance within the hospitality industry
- Exposure to varied operational areas, including front office, guest services, and venue management
- Flexible and dynamic work environment with opportunities to enhance customer service expertise
Apply now through our online application form.
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| Please Quote Reference Number 15614 |
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