Sales Team Administration Specialist
Forest Lake (supporting Sunnybank Hills & Mt Gravatt), Full Time, Operations & Administration Specialist - Forest Lake
Please Quote Reference Number 16987
  • Support admin, systems, and team coordination in a hands-on role
  • $65k - $80k + super (based on experience)
  • Join a stable, full-time role with structured training provided

    • We are looking for a highly organised, people-focused Operations & Administration Specialist to support the smooth running of our real estate offices across Forest Lake, Sunnybank Hills, and Mt Gravatt.

    This is a hands-on support role for someone who enjoys helping others, takes pride in accuracy, and can keep people, systems, and tasks moving in the right direction.

    You will be supporting our internal team, so strong interpersonal skills are essential. The right person will be approachable, professional, calm under pressure, and able to communicate clearly with different personalities across the business.

    About the role

    This position plays an important part in the daily operation of the business. You will support administration, CRM accuracy, task coordination, reporting, systems, and general team workflow.

    You will suit this role if you are the type of person who notices the small details, follows things through properly, and enjoys creating order in a busy environment.

    This is not just a data entry role. It is a team support role where accuracy, communication, initiative, and consistency matter.

    Key responsibilities

    In this role, you will:
    • Support day-to-day administration and office operations across multiple locations
    • Maintain CRM systems, databases, records, and internal processes with a high level of accuracy
    • Assist with team workflows, task follow-up, coordination, and communication
    • Help managers and team members stay organised and on track
    • Identify process issues, errors, or gaps and help resolve them proactively
    • Assist with reporting, document preparation, internal records, and operational tasks
    • Support a professional, consistent, and service-focused office environment
    • Handle business and client information with care, discretion, and confidentiality
    What we are looking for

    We are looking for someone who brings:
    • Strong interpersonal skills and a genuine willingness to support others
    • Excellent attention to detail and pride in accurate work
    • Strong organisation and time-management skills
    • Clear written and verbal communication
    • Confidence using Microsoft Office, including Outlook, Word, Excel, and Teams
    • The ability to learn CRM systems and internal platforms
    • A calm, reliable, and team-focused approach
    • Good judgement, initiative, and follow-through
    • The ability to manage competing priorities without losing sight of the details
    Important to understand

    This is a support role. Your internal clients are our staff.

    Your role is to help the team operate effectively by keeping systems, workflows, communication, and administration on track. You will need to be comfortable working with different people, asking the right questions, following up on tasks, and maintaining high standards even when things are busy.

    What we offer:
    • Stable, full-time employment
    • Structured training and clear expectations
    • A professional and supportive team environment
    • A varied role across administration, operations, systems, and team coordination
    • Opportunity to become a trusted operational support person within a busy real estate business
    • Salary package of $65,000 - $80,000 + super, based on experience
    How to apply

    Please submit your application and quote Reference Number 16987.

    As part of the recruitment process, shortlisted candidates may be invited to complete a short, job-relevant work-style assessment to help us better understand their communication style, working preferences, and suitability for the role.
    Please Quote Reference Number 16987

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) How many years experience do you have in administration?

    (Q3) What is your salary expectation?

    (Q4) What do you believe the day‑to‑day responsibilities involve?

    (Q5) Share an example of staying organised under pressure:

    (Q6) What experience do you have with systems such as Microsoft Office or CRM software?

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