Customer Service Manager
Oxenford, Full Time, Customer Service
Vacancy Listing Dates 19/06/2026 to 17/07/2026
Please Quote Reference Number 17312
  • Competitive Remuneration Package On Offer
  • Immediate start available
  • Join the team at Springbok Foods in Oxenford, QLD

  • Springbok Foods is a national wholesale distributor and retailer of the largest range of South African groceries and good products in Australia.

    We require a Customer Service Manager to join our team based in Oxenford, QLD.

    Key responsibilities include:
    • Assist with the recruitment and training of new staff members for the customer service area;
    • Collaborate with other departments and stockists to ensure seamless communication and coordination in identifying and addressing customer needs and expectations;
    • Develop, review and implement service standards, policies and procedures concerning customer relations and goods and services provided;
    • Ensure operational efficiency within the customer service area;
    • Manage, motivate, and provide direction and performance reviews to customer service team members and develop programs for continuous improvement;
    • Plan, administer and review customer and after-sales services to engage the customer, follow up on customer satisfaction and facilitate organic growth.
    To be considered you will need a level of skill commensurate with a Diploma or higher qualification and at least 2 years of relevant post-qualification employment experience OR at least 3 years of relevant employment experience.

    This is a full time position, an immediate start is available. A competitive remuneration package is available to the successful candidate.

    APPLY NOW through the application form.

    Please Quote Reference Number 17312

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) How would you rate your English language skills?




    (Q3) How many years experience do you have as a Customer Service Manager?

    (Q4) Do you hold a relevant qualification?



    (Q5) What is your salary expectation?

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