Front Office Assistant
Redcliffe, Full Time, Admin/Office
Please Quote Reference Number 17341
  • A pivotal role at the heart of a busy agency
  • Monday to Friday with a rotating Saturday roster
  • Career growth with one of Australia’s top brands

  • McGrath Estate Agents is seeking a polished, highly organised Front Office Assistant to be the heartbeat of our busy agency - a pivotal role at the centre of office operations and the first impression our clients and community receive of the McGrath brand.

    If you thrive in a dynamic environment, love people, and take pride in running a smooth, professional office, this is the role for you.

    About the Role:

    Reporting to the Operations Manager, you will manage the day-to-day operations of the front office and provide high-level administrative support to our Sales team. You will set the tone for office culture, coordinate the team's workflow, and ensure every client receives an exceptional experience.

    Key Responsibilities:
    • Manage all front-of-office functions - reception, phones, and client greeting
    • Oversee office administration and smooth day-to-day workflows
    • Coordinate the office calendar, agent scheduling, and meeting rooms
    • Support the Sales team with listing coordination, collateral, and contracts
    • Manage office supplies, vendor relationships, and facilities
    • Onboard new team members and coordinate internal communications
    • Prepare reports, correspondence, and presentations as required
    • Coordinate community and client events, including buyer evenings and campaign
    About You:
    • Administrative experience
    • Impeccable presentation and communication, written and verbal
    • Strong presence with the ability to support and motivate a team
    • Highly organised with excellent time management
    • Tech-savvy with real estate CRM, Microsoft 365, and digital marketing tools
    • A proactive problem-solver who takes ownership and follows through
    • Warm, professional, and client-focused
    • Certificate of Registration or Licence (desirable, not essential)
    What We Offer:
    • Competitive salary package commensurate with experience
    • Monday to Friday hours, rotating Saturday roster
    • Collaborative team culture
    • Access to McGrath's industry-leading systems and ongoing training
    • Real career growth within one of Australia's most recognised brand
    How to Apply:

    A rare opportunity to step into a meaningful role with a brand that truly invests in its people. Apply with your CV and a cover letter outlining your relevant experience and why McGrath is the right fit for you.

    McGrath Estate Agents is an equal opportunity employer. Confidential enquiries welcome.

    Please Quote Reference Number 17341

    Please Complete the Details in our Form Below

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    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in Australia?

    (Q2) Do you have a current Australian drivers licence?



    (Q3) Please advise:

    (Q4) How many years experience do you have in office administration or the Real Estate industry?

    (Q5) What is your salary expectation?

    (Q6) Which suburb do you currently live in?

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